Mental Health
Supporting your emotional health is an important part of your well-being. JCP provides work-life resources and programs to help nourish you, your family, and the community.
Employee Assistance Program (EAP)
Sometimes life can be overwhelming. The JCP EAP is here to help support you through life’s challenges. You and your covered dependents can receive free, confidential assistance from licensed counselors who are available 24 hours a day, seven days a week. You can also receive up to three free in-person visits per issue, per year.
Emotional Well-being
- Mental health problems
- Domestic abuse
- Stress and anxiety
- Substance abuse
Life Services
Resources and referrals for:
- Child and elder care
- Adoption
- Pet care
- Home repairs
- Other home-life challenges
Legal Services
No-cost consultations and discounted legal fees with a licensed attorney for:
- Family law issues
- Estate planning
- Real estate issues
- Identity theft
Community Involvement
Our founder, James Cash Penney, believed we should all live by the Golden Rule— “Do unto others as you would have them do unto you.” We continue his Golden Rule legacy by supporting our associates in times of need, our communities, and important causes that make a difference through various programs.
Golden Rule Relief Fund (GRRF)
An associated-funded resource that provides emergency relief to fellow JCPenney associates who have experienced financial hardships beyond their control.
JCPenney Communities Foundation
The Foundation celebrates and serves America’s diverse, working families in the communities where our associates and customers live and work by providing access to skill-building and resources that allow everyone to thrive. The Foundation invests in leading nonprofits making strides in three critical areas:
- Job readiness
- Health and well-being
- Inclusive access to education
JCPenney Volunteer Grants
Funded by the JCPenney Communities Foundation, Volunteer Grants are given to associates who dedicate their time to volunteering. By logging service hours, associates can get up to $600 per year to donate to the charity of their choice.
Get connected and get support to live a well-balanced life.
You and your covered dependents can receive free, confidential assistance from licensed counselors who are available 24 hours a day, seven days a week. You can also receive up to three free in-person visits per issue, per year. If you need more care and are enrolled in a JCP medical plan, additional counseling may be available to you.
Cigna Members
BCBSTX Members
Have questions?
Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center to speak with a benefits specialist.
Phone
Hours
8 a.m - 8 p.m. Central Time