Helpful Tools

Find a Provider

Choosing in-network care providers means quality care at a cost savings for you. Finding the right care provider is just a click away.

Provider Contact Info

Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center at 1-888-890-8900 Monday–Friday, 8 a.m.–8 p.m. Central time to speak with a benefits specialist.

Vendor
Contact
Medical
BCBSTX
Cigna
Prescription Drugs
CVS Caremark
Telehealth
MDLive
Employee Assistance Program
Cigna
Dental
Aetna
Vision
VSP
Accounts
HealthEquity
Commuter Benefit
HealthEquity (Commuter)
Life & AD&D Insurance
New York Life Group Benefit Solutions

myNYLGBS.com
Claims: 1-800-362-4462
Life insurance customer service: 1-800-238-2125

Short-Term Disability, Leave of Absence and Paid Parental Leave
JCPenney Absence Management Center
Long-Term Disability, Critical Illness, Accident and Hospital Indemnity Insurance
Cigna (Supplemental)
Legal Service Plan
MetLife Legal Plans
401(k) Safe Harbor Plan
JCPenney Benefits Center
Get Help

Have questions?

Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the JCPenney Benefits Center to speak with a benefits specialist.

Hours
Monday - Friday
8 a.m - 8 p.m. Central Time